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China logs nearly 1 million consumer complaints in H1, with AI services a growing concern_我的网站

A |     新华社深圳4月20日电（记者王浩明）2024全国游泳冠军赛20日进入第二个比赛日，唐钱婷超女子100米蛙泳亚洲纪录，张雨霏女子100米蝶泳夺冠。　　4月20日，唐钱婷在女子100米蛙泳半决赛后庆祝。    (ECNS) -- Consumer associations across China handled 985,928 complaints in the first half of 2026, down 1.01% from a year earlier. Of these, resolving 567,926 cases, helping consumers recover 447 million yuan ($66.2 million), the China Consumers Association said Wednesday.    Complaints involving AI customer service increased as businesses expanded its use in product inquiries, fee explanations, marketing and after-sales support. Consumers reported misleading promises, difficulty reaching human agents and inaccurate AI-generated information.    Secondhand trading platforms also remained a major source of disputes, with complaints involving counterfeit or refurbished goods, missing accessories and undisclosed defects.    Complaints about online lending and other consumer finance services remained high, particularly over automatic charges made without clear consent. Some consumers said they were repeatedly charged membership or value-added service fees they had not authorized.                        。新华社发（彭志刚摄）　　女子100米蛙泳半决赛上演高光时刻，唐钱婷出发后一路领先，最终游出1分4秒68，超过了该项目的亚洲纪录，这个成绩比她在今年2月卡塔尔世锦赛1分5秒27的夺金成绩提高了0.59秒，这也让唐钱婷成为亚洲第一位在女子100米蛙泳项目上游进1分5秒的选手。　　女子100米蝶泳决赛，奥运冠军张雨霏以56秒36拿下本次比赛个人第二金，余依婷摘得银牌，王一淳获得第三名。　　男子100米蛙泳决赛中，世锦赛三冠王覃海洋以58秒24夺金，孙佳俊获得银牌，董志豪获得铜牌。男子400米个人混合泳决赛中，黄志伟以4分16秒33拿下冠军，领先第二名陈诺超过5秒，李易峰摘得铜牌。

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Published on:02:26:14